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As BestPrice Travel marks its 15th anniversary, the company reflects on a remarkable journey that began as a small local agency and has now become a leading force in Vietnam’s tourism industry. With a strong focus on Halong Bay cruises, BestPrice has earned a reputation for offering exceptional service and unforgettable travel experiences. So, what has propelled its success in an increasingly competitive market?
Halong Bay: A Visionary Destination and BestPrice’s Early Role
Halong Bay, with its dramatic limestone cliffs and serene waters, has long been a must-visit destination for travelers worldwide. Recognizing its potential as a cruise destination, BestPrice Travel was founded in 2010 with a vision to make Halong Bay more accessible to international visitors. From the outset, BestPrice didn’t just aim to sell cruises; it set out to enhance how tourists experienced the bay, transforming it into a truly world-class destination.
In its early years, BestPrice Travel worked closely with local cruise operators to raise service standards and improve the overall guest experience. This strategic collaboration not only set BestPrice apart from its competitors but also helped position Vietnam as a leading cruise destination globally.
Commitment to Exceptional Quality
A fundamental factor behind BestPrice Travel’s ongoing success is its steadfast dedication to maintaining high-quality standards. The company developed a robust quality assurance system that evaluates each cruise against stringent criteria such as cabin comfort, onboard amenities, food quality, and customer service. This transparency gives travelers the confidence to choose the right cruise while motivating operators to continuously enhance their services.
“As a next-gen luxury vessel, Lyra Grandeur features panoramic-view suites, a jacuzzi, poker lounge, heated pool, and even a floating waterslide—blending high-end comfort with fun and adventure,” says Quynh Nguyen, Managing Director of Vietstar Cruises. “Guests can enjoy everything from kayaking and beach excursions to traditional tea ceremonies and island village visits.”
Among the standout vessels in BestPrice’s portfolio is the Grand Pioneers, which offers luxurious amenities such as a saltwater infinity pool, a sky bar, a wine and cigar lounge, and premium suites up to 150m². This ship exemplifies BestPrice’s dedication to providing a high standard of cruising in Halong Bay.
To uphold these standards, BestPrice consistently monitors partner cruises through routine inspections and gathers valuable feedback from guests to ensure continuous improvement. This real-time feedback loop ensures that operators make prompt improvements and maintain the highest levels of service.
An Expansive Range of Cruise Choices
BestPrice Travel’s success is also attributed to its diverse selection of cruise options, catering to various tastes and budgets. With over 90 cruises to choose from, travelers can find the perfect fit, whether they prefer a short day trip or a luxurious overnight cruise. BestPrice ensures that there are options for all kinds of travelers, from those seeking an affordable adventure to those looking for an indulgent experience.
Some popular cruises available through BestPrice include:
Peony Cruise: A charming, traditional cruise that offers an intimate, authentic Halong Bay experience.
Hermes Cruise: An upscale option designed for those who desire privacy, comfort, and superior service.
Lyra Grandeur: A cutting-edge luxury cruise featuring innovative design and unmatched facilities.
These options allow travelers to choose the cruise that best aligns with their preferences, making it easier for them to explore the breathtaking beauty of Halong Bay.
Expanding Travel Horizons Beyond Halong Bay
While BestPrice is best known for its Halong Bay cruises, the company has expanded its offerings to include other lesser-known, yet equally captivating destinations across Vietnam. Through strong partnerships with cruise lines, BestPrice has created unique itineraries that allow guests to explore quieter, less-visited areas of the country.
For example, the Orchid Cruise offers a peaceful journey through the tranquil waters of Lan Ha Bay, which provides an alternative to the more crowded Halong Bay. In addition, BestPrice is introducing new routes to hidden gems like Van Don and Quan Lan, where travelers can enjoy a more authentic experience of Vietnam’s natural beauty.
These specialized cruises are often paired with additional experiences such as countryside excursions, luxurious resort stays, and seaplane tours, providing a holistic exploration of Vietnam. The Grand Pioneers Legacy Journey, for instance, is a three-day cruise through Bai Tu Long Bay that emphasizes eco-tourism and sustainable practices.
Exclusive Offers and Exceptional Value
BestPrice Travel has earned a strong reputation for offering exceptional value to its customers. By collaborating with top cruise operators like Mon Cheri, Orchid, and Hermes, the company ensures its customers enjoy competitive prices and access to exclusive offers. Cruises offering the best value are highlighted, making it easy for travelers to find high-quality options at competitive prices.
In addition to regular discounts, BestPrice runs seasonal promotions that offer savings of up to 40%. Special deals such as Early Bird, Golden Days, and Summer Mega Deals provide even more value, with added perks such as free limousine transfers from Hanoi and guided street food tours.
Customer Satisfaction and Recognition
BestPrice’s dedication to providing an exceptional experience is reflected in the overwhelmingly positive feedback from its customers. With over 3,700 reviews on TripAdvisor, 3,500 of which are five-star ratings, BestPrice has earned its place as a trusted brand in the travel industry. The company has received nine consecutive TripAdvisor Travelers’ Choice Awards since 2014 and boasts excellent ratings on Google Business (99% five-star reviews) and Trustpilot (97% five-star reviews).
“Every moment on board allowed me to fully experience the beauty of Halong Bay, from the stunning landscapes to the traditional atmosphere,” Jones shared.
These honors reflect BestPrice’s dedication to providing top-notch experiences for its customers. From luxurious cruises with world-class amenities to culturally enriching tours, the company consistently creates experiences that leave travelers with lasting memories.
Looking Ahead: Continuing a Legacy of Excellence
As BestPrice Travel celebrates its 15th anniversary, the company remains focused on improving and expanding its offerings. With a proven track record of excellence, an ever-growing range of unique experiences, and a well-established reputation for quality, BestPrice is poised to continue its leadership in Halong Bay tourism.
Looking to the future, BestPrice Travel will stay at the forefront of Vietnam’s tourism industry, offering innovative ways for travelers to explore the country’s natural wonders in comfort and luxury. With a strong focus on quality and a commitment to sustainable tourism practices, BestPrice is redefining the Halong Bay experience and setting new standards for the industry.
Source: https://www.travelandtourworld.com/news/article/vietnams-bestprice-travel-reflects-on-15-years-of-leadership-and-innovation-in-tourism-revolutionizing-the-halong-bay-cruise-industry-you-need-to-know/